(they first wanted a $ 15000.00 credit card deposit.) After all of the fees, taxes and liability insurance, I ended up paying more than twice the price I was quoted and agreed on through the Kayak website. I will not use Firefly again, and may not use Kayak again for supporting Firefly's scams. When Kayak gives a car rental quote that includes all taxes and fees, that price must be true and cannot change, Triunfador it did with Firefly, when the customer arrives in a foreign country to pick up the car. Also, if there is a required "national liability insurance," that fact and the cost for that insurance must be listed on the quote I received and agreed on from Kayak. Avoid Firefly car rental. They are dishonest and unprofessional.
Ventajas: Even though I reluctantly paid for the extra insurance despite having coverage through the credit card, the whole experience was easy and pleasant and I can't really complain. Everyone we dealt with was exceptional.
Desventajas: they didn't approve the prepaid insurance that I paid. They force me to get their own insurance.. which was 3 times higher than the one I already paid.
When I told him he was going to give me a return credit I told him don't bother Key fob didn't work and when I brought it to a different payless he wanted me to pay for a new battery (when I got mad he relented). I had to fill efluvio tank higher than I got it. Was told I could return it anywhere in Cancun but when I did they charged me an extra 250 pesos. There's more but I just want ro say this was the worst rental I have EVER done. Totally unacceptable.
Desventajas: The location was closed, I had to get Eurocar to rent me at a higher price and back of the click here line...
Nuestro doctrina compara los precios de reconocidas compañíVencedor de alquiler de coches, por lo cual como cliente, usted siempre puede reservar su coche a través nuestro a una tarifa competitiva.
Ventajas: After driving the kia optima for 15 days, I came to appreciate it's acceleration, great brakes and comfort.
Quiero resaltar que en ningún momento he sentido que me molesten con los seguros si los rechazo. Simplemente dan una hoja de responsiva y pronto.
Desventajas: Additional costs such Campeón airport fee and taxes not advertized and not clear. Not sure if this is something Kayak should post or company needed to reveal.
Las tarifas son parecidas a las de otras webs, pero preferimos traspasar con esta web aunque que podemos elegir con qué compañia queremos arrendar.
This was between completly unprofessional and a clear trick to extract more money from foreign tourists! My advice wojld be to stay away from this agency and the possible scam
The slimeball at the counter told me they no longer had my reservation... that they would make a new one and the new price would be U$60 per day with No Insurance Coverage or U$75 per day with full coverage. Decided to go to Hertz.... same day no reservation and full coverage, same car class U$45 per day. Clearly a scam at ACE
This should be disclosed up front at the time of booking and the cost of insurance should be added to the quoted rental cost since it is required.
Desventajas: You need to purchase their insurance of US $ 31.50 per day. You cannot use your credit card insurance instead. It was not shown in the confirmation email or the information page of priceline.